About

Sarah Penn, Managing Director, Mayflower Consulting

Sarah founded Mayflower Consulting in 2014, to help super funds and investment managers succeed, with a focus on the intersection between customer experience, regtech and business strategy. Prior to this Sarah was a Division Director at Macquarie Bank, and held numerous roles across marketing, product and strategy. Sarah has a marketing and information management degree from the University of Western Australia, and is a known industry commentator with articles appearing in most major industry publications.

Sarah is Chair of the ASFA NSW Legislation Discussion Group, Managing Director of CREW (Compliance and Risk Executive Women) and Co-chair of the Technology and Innovations Expert Group for the Financial Services Council.

Sarah regularly presents at industry conferences. If you would like Sarah to present at your next event, please get in touch. Her previous engagements include:

InvestorDaily Wraps, Platforms and Masterfunds Conference
ifa Client Experience Workshop Sydney and Melbourne
AIST Super Legal & Compliance Symposium

Here’s what previous attendees have to say about Sarah’s presentations:

What a refreshing, practical and knowledgeable speaker Sarah Penn was.
Sarah Penn was very energetic with great slides. Made what would have normally been a boring subject into something really interesting.
Great presentation. Very clear, concise and useful. Very informative engaging speaker.
Excellent speaker, good examples and thought provoking, a presenter who provided real solutions.
Sarah Penn was very engaging and provided a very insightful presentation. Some really useful information to takeaway and apply.
Sarah was very good at identifying issues in a simple way and her presentation was very easy to follow.

Deborah Blott, Business Manager

Deborah (Deb) has an extensive background in Financial Management, Public Relations, Communications and Events, Marketing, Social Media, Human Resources and Administration.

She previously managed the public relations for high profile brands such as Champagne Bollinger, Grolsch, Teacher’s, Campari, Petaluma, Henschke and Brokenwood. As Business Manager for a boutique recruitment company she was responsible for their financial management, marketing, public relations and social media including organisation with their Advisory Board and submission of tenders.

During her career she has completed additional training courses in public relations, marketing and finance including MYOB / Xero accounting and she is a Justice of the Peace. At Mayflower Consulting, Deb works closely with Sarah and manages the accounts, administration, marketing, social media and events, plus other business related responsibilities.

Jenny Calcott, Operations Director

As the Operations Director for Mayflower Consulting, Jenny utilises her strong leadership, project management, process design and implementation skills to work closely with our clients and team to transform their PDS processes.

Jenny is a committed, action-oriented and results-driven professional with many years of experience in operations in some of Australia’s leading advertising, retail and design agencies. She is detail orientated, pro-active and practical with great insight and enthusiasm. Jenny has a strong and fair leadership style with a natural flair for creating and developing teams and maintaining effective client relationships.

Jenny manages the operations of our entire PDS offering with ease and ensures the best outcomes for our clients. Her efficient and engaging style, passion, dedication plus her wonderful sense of humour are all a great asset to our business.

Stuart Gordon, Technical Lead

Stuart is communications professional who has developed versatile skills in design, communication and management across a range of industries. In a varied career, he has worked as a Broadcast, Web and Print Designer, Copywriter and Project Manager. His employer and client list are similarly eclectic, including: Animal Logic, Foxtel, News Corp and The Department of Planning Industry and Environment.

Stuart’s a curious creative who is adept at leveraging design as a communication tool. He understands the interplay between aesthetics, copy and brand, and can synthesize these elements to create engaging content. He has honed his skills as a project manager working in a range of of high-pressure workplaces. In particular, his experience working in the news media environment refined his time-management skills and capacity to manage multiple stakeholders and competing deadlines.

Stuart has a Communications Degree from the University of Technology and has undertaken further study in design and post production. Throughout his multidisciplinary career has developed the hard and soft skills required for successful project delivery. He is comfortable solving technical problems while also ensuring the final product is on-message.

Kelly Walsh, Senior Account Manager

Kelly has a varied career history in Workforce Operations, Resource Management, Programme Management, Administration, and a brief but exciting period working in IT. Kelly has mostly worked for large corporate companies including PwC, AIG, Liverpool Victoria and NSW Treasury Corporation.

Kelly is a people person with a keen focus on building relationships and getting great outcomes for her clients and stakeholders. Her most recent experience in workforce management developed her negotiation and communication abilities and analytical skills. It also instilled an interest in driving efficiency and finding solutions to challenging problems while leveraging technology and improving processes. All of which assist in her role as Senior Account Manager at Mayflower.

Kelly has completed a range of Microsoft development courses, digital academies and is a certified software tester. We welcome Kelly to Mayflower Consulting as our Senior Account Manager where she is committed to developing strong client relationships, is always at the ready for a chat or a coffee and loves tacking difficult problems by coming up with creative solutions.

Erin Weaver, Communications Associate

We welcome Erin to the role of Communications Associate where she works closely with Sarah on the communications strategy for our clients in the financial services space. Erin has qualifications in journalism, advertising and marketing and has undertaken extensive and ongoing coursework in professional communications including SEO, digital marketing and copywriting. She has experience in client relations, content writing, copywriting, social media, marketing, business development and events.

In her previous roles Erin has been instrumental in launching a new design agency in the UK, assisting to develop their brand, strategy and presence in the industry. She has also created a customer management role within a highly-regarded hospitality business here in Sydney where she managed a busy call centre, designed an online reservation process and created marketing and promotional materials.

Erin enjoys developing creative communications solutions and streamlining operations, and has skills in designing systemised and automated processes. She is endlessly curious with a love of researching and is committed to excellence in all that she does.