Stewardship - the missing link to sorting out operational (and other issues), plus all the news and views you need.
View in browser
SSFPP

 Hi There

 

In our sector, stewardship is rarely spoken of. Instead we use terms like fiduciary duty—acting in the best interests of members and investors. But true stewardship runs deeper.

 

Stewardship is the idea that every individual, regardless of role, is responsible for protecting and enhancing the long-term health of the organisation, the trust of clients, and the sustainability of the system we operate in.

 

When stewardship is embedded across all levels of a firm, it transforms culture. Decisions shift from being narrowly focused on immediate outcomes to being framed around lasting impact. Teams become more accountable, long-term focused, and collaborative. Importantly, clients sense the difference—trust grows when stewardship is not just a board-level principle, but a lived behaviour.

 

For senior executives, the challenge is to create the conditions where stewardship becomes part of “how things are done.” That means aligning incentives, recognising stewardship behaviours, and telling stories of long-term thinking in action. Culture follows leadership signals.

 

When executives make stewardship visible and measurable, they set the tone for sustainable success. In an industry built on trust, stewardship can't be an abstract idea. It must be the cultural foundation that ensures both financial performance and reputational resilience endure over time.

 

Regards
Sarah

NEW TO THE SSFPP? 

...and want to have this nifty newsletter delivered to your inbox every week?

Sign me up!

THATSUPER.SHOW 

This week on That Super Show, Neil Benson and I are joined by Marnie Ryan from AP Plus to discuss the significant changes ahead for superannuation payments in Australia. They explore the industry’s transition to real-time payments through the NPP, the upcoming July 2026 deadline, and the operational and strategic implications for funds and trustees. This conversation is essential listening for senior leaders preparing for the future of payments and compliance in the superannuation sector. Listen in here.

That Super Show

NEWS & VIEWS 

 

Macquarie to repay $321m to Shield investors - Money Management. SP - will be interesting to see if other platforms do the same. Macquarie has deeper pockets than most...

 

AFCA temporarily reinstates UGC to address complaints - Financial Standard

 

Super sector pressed to strengthen cyber defences - Super Review

 

Super funds must improve reporting, audits: ASIC - Financial Standard

 

Money market funds backed as ‘bridge’ to broader fund tokenisation - InvestorDaily

 

Think tank calls for government-backed annuities to fix super - Super Review

 

Majority of Aussie equity funds underperforming ASX 200 - Money Management. SP - ouch.

 

The name’s bond, green bond - InvestorDaily

 

UPCOMING EVENTS 

 
ASFA National Legislation Discussion Group: FAR - beyond compliance. Monday, 13 October 2025 at 1-2pm via Zoom. Guest speakers are Liana Brover and May Lee. Register here.
 
CREW Webinar: What’s “in” in your first mandatory sustainability report
with guest speakers Geri McMahon from Baringa, John Moutsopoulos and Zein El Hassan from Mills Oakley. Wednesday, 15 October 2025 from 1-2pm via Zoom. Register here. If you're not yet a CREW member, sign up - women only.
 
FSC Innovation in Retirement -  Thursday,16 October 2025, 9am-5pm at the Four Seasons Hotel, Sydney. Register here.
 
13th Annual Post Retirement Conference - 21-22 October - Sydney Central Hotel. Details here. 
 
ASFA Conference 2025: 11-13 November 2025, Gold Coast. Details here.
 
ENGAGE 2025 - Future of Member Engagement 2025 Forum: 18 -19 November 2025, Sydney Central Hotel. Details here.
 
CREW Webinar: Death Benefit Claims and Personal Estate Planning with guest speakers Sarah Poole (estateXchange) and Emma Woolley (Hall & Willcox). Thursday, 20 November 2025 from 12:30-2pm via Zoom. Registration details to come. If you're not a CREW member, sign up - women only.
 

PDS Manager Roundtables In-Person Events: Effective Strategies for Managing Up and Guiding your Career

Melbourne: Wednesday, 26 November 2025 from 2-6pm

Sydney: Tuesday, 2 December 2025 from 4-6pm

Please contact Katie if you wish to join. 

WEBINAR: FAR - BEYOND COMPLIANCE

ASFA Oct 2025

Join us for our last ASFA National Legislation Discussion Group webinar of 2025! FAR - beyond compliance.

Monday, 13 October 2025

1-2pm via Zoom

Guest speakers are Liana Brover, Independent Governance Advisor and May Lee, Business Psychology Consultant.

 

Register here.

Australia’s leading* PDS and communications experts

 

1 – Are you drowning in PDSs? Are you looking for a lower risk, more efficient process?

2 – Are there any clouds on your business horizon? Do you have the right comms strategy in place?

3 – Do you need expert help to make a change to your business?

 

Then let's talk! mayflower.com.au

*Just ask us...

Mayflower Wheel Icon REV RGB 2400PX

In the spirit of reconciliation Mayflower Consulting acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past, present and future and extend that respect to all Aboriginal and Torres Strait Islander peoples today. Always was, always will be Aboriginal land.

Mayflower Consulting (including CREW Australia), Level 17, Angel Place, 123 Pitt Street, Sydney, NSW 2000, +612 8078 6979

Unsubscribe Manage preferences