Monday's market chaos made me reflect on the need to over-communicate when the proverbial hits the fan. All those ideas about 'time in' the market, not 'timing' the market etc. really come into their own when there's panic in the air.
Don't leave people to do their own research, it generally doesn't work out so well!
Regards
Sarah
THOUGHT OF THE WEEK
When I met Jenny Calcott, our Operations Director, I had that immediate “OMG, you are just the person I need!” feeling. After 25+ years in advertising, the move into PDS and product management wasn’t a career leap so much as a costume change.
In Jenny's first blog for Mayflower, she unpacks how those worlds collide and what they teach us about getting complex work out the door, through a thicket of stakeholders, on a fixed deadline. Read the blog here.
LATEST NEWS & VIEWS
Gen X facing complex and uncertain path to retirement - Super Review SP - yah yah yah. Most of the time everyone else forgets that we (Gex X) exist. And frankly we like it that way! On the retirement front though, it really doesn't have to be so doom and gloom. There are already excellent calculators that help you figure out what your retirement income is going to look like, taking into account the age pension, housing etc. And of course if all else fails you can always speak to an adviser.. (let me know if you want a referral to a good one).
In this episode of That Super Show, Sarah Poole and Ben Darlow from estateXchange unpack why death benefit claims remain so manual in 2026 and what that really means for families already dealing with loss. They also explore what needs to change to make the process faster, clearer and more compassionate.
Featured Event
Don't miss out on our next ASFA National Legislation Discussion Group Webinar: Creating a Speak Up Culture with guest speaker Andrew Brown from Adaptive Cultures.Monday, 16 March 2026, 1-2pm via Zoom. If culture, leadership and organisational health are on your radar, grab a spot. Register here.
Events we are running/speaking at:
CREW Webinar: Beyond Compliance: Design and Distribution Obligations, Governance and Defensibility in a Heightened ASIC Enforcement Environment with guest speakers Dhivya Mani (Executive Director), Julianne McKnight (Senior Compliance Manager) and Natalie Trueman (Senior Compliance Manager) from Source. Wednesday, 22 April 2026, 1-2pm via Zoom. Register here.Women only, sorry blokes.
FUTURE FUND ADMIN 2026 - The Future of Superannuation Fund Administration Forum. 19-20 May 2026. Sydney. Register here.
For a full list of industry events relevant to SSFPP readers, click here.
PRODUCT GOVERNANCE
Most product governance frameworks are a bit like a duck - serene on the surface, paddling furiously underneath.The framework looks fine. The reality of running it - disconnected systems, email approvals, manual version control etc. is another story. When things aren't working, the instinct is to strengthen governance. More committees, more sign-off layers. But in my experience, the framework isn't what's failing. The workflow is. Read more here.
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In the spirit of reconciliation Mayflower Consulting acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past, present and future and extend that respect to all Aboriginal and Torres Strait Islander peoples today. Always was, always will be Aboriginal land.
